I am an associate professor of public management in the Department of Public and International Affairs at City University of Hong Kong, where I also serve as deputy director of the Laboratory for Public Management & Policy. Prior to joining CityU, I was a faculty member in the Martin School of Public Policy and Administration at the University of Kentucky.
My research focuses on citizen-state relations (especially citizen satisfaction), public service performance, and managerial turnover. I aim for transparency and replicability of published work. Some of my research has been funded by the Economic and Social Research Council of the United Kingdom. I currently serve on the editorial boards of Public Administration Review, Perspectives on Public Management and Governance, the Journal of Policy Studies, the International Journal of Public Sector Management, and the Asia Pacific Journal of Public Administration.
My teaching experience includes public management and organization theory, comparative public management and policy, and research design. Having grown up in Germany, immigrated to the United States, and lived in other countries, my courses typically include an international perspective.
On this website, you can find my current vita, data and code for published articles, information about my teaching and advising, and resources for research transparency. Any questions? Please get in touch: npetrovs [at] cityu.edu.hk